Privacy Policy

House of Avon Privacy Policy

Last updated: October 2025

At House of Avon, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as your name, email address, phone number, and billing/shipping address.

  • Payment details (processed securely through Shopify or trusted third-party providers — we never store your card information).

  • Usage data such as your IP address, browser type, and pages you visit to help us improve your experience.

  • Marketing preferences if you sign up for newsletters, promotions, or special offers.

2. How We Use Your Information

House of Avon uses your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send order updates, promotions, or marketing emails (only if you’ve opted in).

  • Improve our products, services, and website functionality.

We respect your privacy and never sell or rent your personal information.

3. Sharing Your Information

We share your data only with trusted partners to complete necessary services:

  • Shopify, our e-commerce platform.

  • Payment gateways such as PayPal or Shopify Payments.

  • Shipping carriers to deliver your orders.

  • Marketing platforms (only with consent) to send emails or special offers.

All partners comply with data protection standards.

4. Data Security

We take your privacy seriously. House of Avon uses secure server technology (SSL encryption) to protect your personal information and prevent unauthorised access.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyse site traffic. You can adjust your browser settings to refuse cookies if preferred.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing emails at any time.

  • Request details on how your data is used and stored.

To make a request, please contact us via the information below.

7. Contact Us

For privacy-related questions or concerns, please contact:
📧 Email: support@houseofavon.com.au
📍 Business Name: House of Avon
🌐 Website: www.houseofavon.com.au

We aim to respond to all privacy inquiries within 3–5 business days.

8. Policy Updates

House of Avon may update this Privacy Policy periodically to reflect new legal or business requirements. Updates will be posted on this page with the revised date